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Author

Marcus Reed

Marcus leads voice AI deployments at Scale Engine, building agents that answer, qualify, and book millions of calls a year.

MR

Marcus Reed

Head of AI Voice

Articles by Marcus Reed

AI Voice Agents

AI Receptionist vs. Answering Service: The 2026 Cost Breakdown

Traditional answering services charge per minute and still miss calls. Here's how an AI receptionist changes the math for service businesses.

Marcus Reed·May 28, 2026 7 min

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